At PSDCenter Theme Store we offer non-tangible products that will be instantly downloaded. Due to the nature of our products, we cannot offer refunds on our digital products being sold. We do however offer you a guarantee below that if the terms are not met below, we will offer you a full refund for your product.
Product Not Accessible – If you for any reason are not able to digitally download the product through our system or through the support given through our team withing 48 hours we will give you an automatic refund.
Major Defects – If your digital download has major defects our team will provide you with a full refund. There is a window of 48 hours you must reach out to PSDCenter after your sale to have our technical team work out all bugs and issues. For us to help with installation, you must include the installation template fee for our team to solve all issues.
We do not offer refunds for our products having issues with any 3rd Party plugins not supported or built by the PSDCenter team. We understand that some of these plugins are needed to run your business and our development team is available to support you in working through your issues on a case by case basis for our development cost.